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Fake calls from the TPS- what you need to know

The other day, I was called twice by someone claiming to be from the Telephone Preference Service (TPS) – an organisation that allows you to register your numbers for free to opt you out of unsolicited sales and marketing calls.

The person on the other side was clearly calling outside of the UK and told me he needed to “activate” my line so that I wouldn’t get anymore “nuisance” calls. I hung up immediately knowing this was a fraud because I know the TPS is free and do not call people. You simply register your number online and that’s it.

Fraudsters will try and catch people out making it sound like the TPS is a subscription service and then try and obtain credit card details.

MMM spoke to the TPS, which confirmed that these calls are being made and are fraudulent. Anyone receiving them should report them to Action Fraud.

Registering with the TPS is easy, and free – go onto the TPS website and put in the phone numbers you want to protect.

Registering your number does not protect you 100% from such calls but you should get fewer calls. Also, if someone does call you on a registered number, they are breaking the law and can face a fine – but you must report it.

I am registered with the TPS and still occasionally get sales and marketing calls. The TPS asks you report them for which you will need the number, the company and the time of the call. It doesn’t matter if you don’t have both the name and number, but would need at least one of them to put it through the complaint system.

I recently reported a company named Compare Insurance for making daily calls to me on my mobile. Since reporting them, I haven’t had any calls from them.

The TPS stated that it is “unlawful to make unsolicited direct marketing calls to telephone numbers registered with TPS,” and that non-compliant organisations will be dealt with by the Information Commisisoner’s Office for breaking regulation.

So, whether you’re getting fraudulent calls or sales and marketing calls, it’s always worth reporting.

If you suspect a scam phone call, best thing to do is to hang up, and do not press any buttons.

Never give out or confirm personal details.

Please note, Action fraud mentioned above will also not call you, so if you get a call from someone claiming to be them, hang up.


Follow Kalpana on @KalpanFitz and @MumMoneyMatters on Twitter. You can also keep up-to-date with money matters on MMM’s Facebook page.

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Reduce your grocery bill by 70% this summer!

The kids are off school and they are going to be hungry – inevitably, the next few weeks will see the cost of your weekly shop shoot up.

To help families keep the costs of food shopping down, MMM put Approved Food to the test, which can help slash the cost of shopping by as much as 70%.

There is of course one catch – the food is past or close to its sell-by date, but perfectly safe.

With a £30 budget, MMM managed to bag a fair amount – cereals, tinned food, sweets and treats, drinks and even laundry detergent and dishwasher tablets – the sort of things where you can generally ignore the date stamped on the product.

If you’ve tried reducing the cost of the grub by switching brands or shopping at discount stores but think you can do better, then try Approved Food  – you’ll be surprised at just how much you could save on some store cupboard essentials.

New products are available everyday and there are some real bargains. For example, Sprite Zero 330ml for just 29p or a 2kg Reeses Peanut jar for just £2.99. There’s even stuff for pets, at more than 50% off.

MMM was really pleased with service and surprised at just how at just how much £30 would buy (see pic above/ instagram).

Although we would like to see Approved Food cut down on the cardboard packaging, the items arrived well packed and in excellent condition.

So, if you’re looking to save a few more pounds on your groceries, take a look at Approved food – you’ll be surprised at just how good the bargains are.


Keep up with MMM on Twitter @MumMoneyMatters and Facebook !


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